Minimum Delivery Price
Aquamintenance will deliver all goods within a 40 mile radius from the postcode SG1 when the order value is over £150.00 inclusive of Vat. For deliverys under £150.00 or out side of our 40 mile radius please call 0800 013 0994 for your personal quotation.

Vat
All of our quoted prices are inclusive of Vat (unless otherwise stated) at the prevailing rate, however adjustments will have to be made to comply with any change in rates or other legally imposed changes in respect of VAT.

Payment
A deposit will be required at the time of order, with all balances due 4 days before delivery or 10 days for personal cheques. The deposit is confirmation of the legally binding contract, and is not refundable except in accordance with your rights under the sale of goods legislation. No goods will be delivered unless payment in full is received.

Storage
If you are unable to take delivery of goods when they become available, storage can be arranged free of charge for a maximum of two weeks as long as payment of full outstanding balance is made immediately. Storage for longer periods may be arranged at “Aquamaintenance” discretion but will be chargeable.

Title
Aquamaintenance shall retain legal ownership of the goods until payment has been received in full.

Access
It is the customers reasonability to ensure that the goods will fit into their chosen location, and to ensure that there is reasonable access for delivery. Cancellation of the contract will not be accepted on the grounds that the goods will not fit into your chosen location or because access for delivery was not possible. We may, at our discretion offer a re-selection of goods to an equal or higher value, subject to a 15% administration charge and re-delivery costs being met by you.
On request we will do our best to place the goods in the desired location, provided there is reasonable access.

Delivery
Delivery will be arranged within our normal delivery areas on designated days. Delivery of goods will be deemed to have taken place when they are taken from our vehicle at your chosen delivery address.
You must inspect all goods on delivery and advise us of any shortfalls or visible damage. Should this be impractical because of packing ect. notification of any such damage of shortfall is to be given to us within 48hours of receipt of goods.

Delivery Dates
Where goods are order for you, all delivery dates quoted at the time of your order are estimates, whilst we will make every effort to ensure that we honour estimated delivery dates, they do not form a fixed term of the contract. When goods are ready for delivery, we will arrange an actual delivery date with you.

Cancellations
Your order constitutes a legally binding contract. Cancellation will not normally be allowed except in accordance with your rights under the sale of goods legislation or where Aquamaintenance is in breech of our legal obligations.

Colours & Finishes
Photographs & samples are representative of the finished product. Whilst every effort will be made to match all colours and finishes, goods are supplied on the understanding that there may be a slight colour, shade or variation practically with natural products such as stone paving.

Size & Description
All sizes quoted are approximate. Sizes and product descriptions are given in good faith from our suppliers’ information Products are manufactured within appropriate industry measurement tolerances.

Customer Own Measurements
For all purpose cut items such as liner, underlay and plumbing we recommend you use or consultancy service. We will accept no responsibility for any loss or damage arising from incorrect measurements made or supplied by customers. Orders can not be cancelled after the goods have been cut of manufactured to sizes provided or specified by customers.

Guarantee
All goods are covered by the manufactures guarantee for a minimum of 12 months from the date of delivery some products are covered by longer warranties where stated. Your statuary rights are not affected.

General Care of your Products
The product(s) supplied are to be used for the purpose and the manor for which they were designed. Most manufactures include care and maintenance advice with their products, which should be read and followed. No responsibility will be accepted by Aquamaintenance if the care and maintenance advice has not been followed, if in doubt of how to maintain or service your products please do contact Aquamaintenance for advise.

These terms and conditions do not affect your statutory rights.
If you have any doubts about you’re your statutory rights please contact your local trading standards department or citizens advice bureau.